The challenge
Almost every organisation changes continuously.
New legislation takes effect. Organisations merge. Departments are reorganised. New data sources emerge. AI becomes part of existing processes. Suppliers are replaced. New applications are added while old systems continue to exist for years.
Yet many information systems are still designed as if reality will remain largely stable after delivery.
A project is started. Budget is allocated. Scope is defined. A team builds the solution. The project is delivered. Then management begins.
And slowly, the distance between reality and the system grows. Not because the software is bad. But because the organisation has continued to change.